Privacy Policy

Last updated: April 29, 2024

At Chapa Tax & Business Solutions LLC (“us”, “we”, or “our”), we are deeply committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy details how we collect, use, disclose, and safeguard your information when you interact with our website, https://chapaservices.com (referred to as the “Service”).

1. Information Collection

We believe in transparency and want you to understand what information we collect and why. Here’s an overview of the types of information we gather:

• Contact Information: When you engage with our Service, we may collect details such as your name, email address, phone number, and physical address. This information helps us communicate with you effectively and provide personalized support.

• Personal Identification Information: To ensure compliance with legal requirements and enhance security measures, we may collect personal identification information, including your date of birth, social security number, or any other government-issued identification.

• Financial Information: We understand the sensitivity of financial data and only collect such information when necessary for processing transactions, facilitating payments, or providing financial services. This may include credit card details, banking information, or other payment-related data.

• Business-related Information: If you utilize our business services, we may collect information related to your business activities, including income, expenses, tax filings, and relevant documentation. This enables us to offer tailored solutions and personalized advice.

• Website Usage Data: Like most websites, we automatically collect certain information about your interaction with our website, such as pages visited, time spent on each page, and any actions taken. This data helps us improve our website’s functionality and user experience.

2. Use of Information

We are committed to using the information we collect responsibly and for legitimate purposes. Here’s how we may use your information:

• Service Provision: We use your information to provide, maintain, and improve our Service offerings, ensuring a seamless and user-friendly experience for our valued customers.

• Personalization: By analyzing the information you provide, we can tailor our Service to better meet your individual needs and preferences. This includes customizing content, recommendations, and communications to enhance your overall experience.

• Transaction Processing: When you engage in transactions through our Service, we utilize your information to process payments, generate invoices, and manage financial activities securely and efficiently.

• Communication: We may use your contact information to send you relevant updates, newsletters, promotional materials, and other communications that we believe may be of interest to you. You have the option to opt out of these communications at any time.

• Compliance: As a responsible business entity, we adhere to legal and regulatory requirements governing the collection, use, and protection of personal information. This includes fulfilling tax reporting obligations, complying with industry standards, and safeguarding your data against unauthorized access or disclosure.

3. Information Protection

We take the security of your personal information very seriously and have implemented robust measures to protect it from unauthorized access, disclosure, alteration, or destruction. These measures include state-of-the-art encryption protocols, access controls, regular security assessments, and ongoing staff training on data protection best practices.

4. Information Sharing

Your privacy is paramount, and we do not sell, trade, or rent your personal information to third parties without your explicit consent. However, in certain circumstances, we may need to share your information with trusted partners and service providers who assist us in delivering our Service. Rest assured, we only share information on a need-to-know basis and under strict confidentiality agreements to ensure the security and integrity of your data.

5. Cookies and Similar Technologies

Our website may utilize cookies and similar technologies to enhance user experience, analyze website traffic patterns, and gather demographic information. Cookies are small text files stored on your device that allow us to recognize your browser and remember certain information. You have the option to manage your cookie preferences through your web browser settings. Please note that disabling cookies may impact certain features and functionalities of our website.

6. Policy Updates

As our Service evolves and regulatory requirements change, we may update this Privacy Policy periodically to reflect these developments. We encourage you to review this policy regularly to stay informed about how we are protecting your information and maintaining your privacy rights.

7. Contact Information

If you have any questions, concerns, or requests regarding our Privacy Policy or the handling of your personal information, please don’t hesitate to contact us:

Chapa Tax & Business Solutions LLC
8131 W Hausman Rd Ste 102, San Antonio, Texas 78249
Phone: 210-370-3991
Mobile & WhatsApp: 830-765-8071 / 210-7802711
Email: office@chapaservices.com
Facebook & Instagram: @chapaservices